Deleting subtitle and upload problem

Alex's Avatar


03 Jan, 2012 07:02 PM

I´ve started subtitling a video and i made some errors and cant undo them
Can an admin delete this 3 translations please?

Also i have problems in uploading a srt file. It always says "incorrect subtitle format", altrough the file seems fine to me. And plays fine on VLC.
This file is attached to this message. If you could take a look and, if possible, add it as an English translation i would appreciate.

Thanks in advance.

  1. Support Staff 1 Posted by m.shamraeva on 04 Jan, 2012 08:22 AM

    m.shamraeva's Avatar

    Hi Alex,

    Thank you for using Universal Subtitles. We value your participation and support.

    To be able to upload the file you attached, you will need to remove trailing spaces at the end of each line, including the separators between blocks. The properly formatted SRT file should look as follows:

    00:00:05,790 --> 00:00:09,672
    The Snarky Apologist

    00:00:10,733 --> 00:00:19,400
    The Greg Stafford - Snarky Apologist Debate

    00:00:19,400 --> 00:00:21,549
    What we ALL do is IMPORTANT! Can we ALL just Lighten up a bit,

    00:00:21,549 --> 00:00:23,236
    maybe laugh at ourselves? And let's not take ourselves

    00:00:23,252 --> 00:00:28,191
    Since Jesus says the father is the
    only true God in John 17:3, if that is so..


    Please note that none of these lines has trailing spaces. Please be patient with us - we work to make Universal Subtitles tolerant to trailing spaces in SRT files and sincerely apologize for any inconveniences this problem may cause.

    Regarding existing subtitle tracks to your video, I think what really needs to be done is as follows:

    Could you please confirm that this is your intention before we proceed. I am looking forward to hearing from you.


    Margarita Shamraeva
    Universal Subtitles

  2. 2 Posted by Alex Costa on 05 Jan, 2012 05:23 PM

    Alex Costa's Avatar

    Thank you very much for you help.

    I confirm that is really my intent to erase the subtitles you mentioned.

    And thanks again for your help.
    Have a good year.

    Em 2012/01/04, às 08:23, m.shamraeva escreveu:


  3. Support Staff 3 Posted by m.shamraeva on 06 Jan, 2012 11:04 AM

    m.shamraeva's Avatar

    Hi Alex,

    Thank you very much for getting back to me. I think your video is all set now, but if you think something else needs to be done about it, please do feel free to ask.

    Happy subtitling, and a happy and prosperous New Year!

    Margarita Shamraeva
    Universal Subtitles

  4. m.shamraeva closed this discussion on 06 Jan, 2012 11:04 AM.

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