Bug with an .srt file

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29 Nov, 2011 07:50 AM


on http://www.universalsubtitles.org/fr/videos/ECrjrjPec2GO/en-gb/198443/ I have sent an .srt file download.tuxfamily.org/assolibnum/conferences/stallman/stallman-sciencespo-freesociety.en.srt

But only the subtitles starting from 1000 are showing up. And I can't delete subtitles.

Can you help me with that? Thanks

  1. Support Staff 1 Posted by m.shamraeva on 29 Nov, 2011 11:06 AM

    m.shamraeva's Avatar

    Hi Hugo,

    The file at the link you've provided has a whitespace after each line number between 1 and 999 - that is why these lines do not appear on the language page. Please try removing them from the file and attempt uploading again. You should be able to upload the new version directly over the one you uploaded earlier.

    Please note that some lines also have a whitespace+line feed character combination at the end - these trailing whitespaces also need to be removed, otherwise these lines will be blank after uploading.

    I am attaching a short sample file to demonstrate an SRT file that gets recognized and imported by the system nicely.

    If you have further questions or would like to have some unwanted subtitle tracks for the video deleted, please let me know.

    Best regards,

    Margarita Shamraeva
    QA Analyst
    UniversalSubtitles team

  2. m.shamraeva closed this discussion on 29 Nov, 2011 11:06 AM.

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