Thumbnails not auto-generated on EM team page

seelanpalay's Avatar


06 Mar, 2012 10:04 AM

The thumbnails for EM videos are not automatically generated on the EM team page on USubs:

I've attached a screenshot of the problem. Thumbnails are automatically generated on the EM site though. Thumbnails are also auto generated for YouTube videos on the team page.

Is it an issue on the EM side, USubs, or both?

  1. 1 Posted by seelanpalay on 13 Mar, 2012 10:56 AM

    seelanpalay's Avatar

    Hi is there any info on this?

  2. 2 Posted by seelanpalay on 23 Mar, 2012 08:43 AM

    seelanpalay's Avatar

    I've been adding thumbnails manually for all EM videos. May I know if this a USubs or EM issue?

  3. 3 Posted by claude.almansi on 09 Apr, 2012 02:18 PM

    claude.almansi's Avatar

    Hi Seelanpalay,

    From my experience so far, it is an issue between some video hosting platforms and USubs / Amara, not specific to a given team. As you say, YT thumbnails do get transfered, but not so with some other platforms.

    One odd example: , which I don't know why appears in the list of my videos, does not have a thumbnail. And yet Dean Jansen originally added it from , so it should have a thumbnail. Maybe the thumbnail disappeared because later, nick3 added the URL for it, and made it primary (see )?

    I'm not sure, but the point is that this video is not ascribed to any team, apparently, and it still does not have a thumbnail on Univsubs / Amara. So teams don't seem to be a relevant factor.



    (just a user)

  4. 4 Posted by seelanpalay on 15 May, 2012 05:01 AM

    seelanpalay's Avatar

    Thank you Claude. I'll have to see how else this can be fixed then, hope the USubs tech team can come to help.

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