Fullscreen display issues

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28 Sep, 2011 09:48 PM


I am experiencing difficulty getting the subtitles i've input to appear when the video is sent to full screen.

How can I fix this?


  1. Support Staff 1 Posted by Craig Zheng on 28 Sep, 2011 09:58 PM

    Craig Zheng's Avatar

    Hi Jason,

    This is a known issue and we're working on a fix.

  2. 2 Posted by Jason on 28 Sep, 2011 10:06 PM

    Jason's Avatar

    Thank you much! Anyway I can get an email when it is corrected?

  3. 3 Posted by Mikulas on 03 Oct, 2011 08:46 AM

    Mikulas 's Avatar

    Ive got the same problem with subtitles that stubbornly dont appear in full screen. I hope you will resolve it as soon as possible.

  4. m.shamraeva closed this discussion on 18 Nov, 2011 08:50 AM.

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