Comments not working

Camille/QuestionCopyright's Avatar

Camille/QuestionCopyright

19 Sep, 2011 01:58 PM

We want to thank a subtitler and I typed in a thank you and pressed "comment" and nothing happened. Attribution and thanking fans and donors is very important to us. I hope this can be fixed right away.

  1. Support Staff 1 Posted by Craig Zheng on 23 Sep, 2011 06:35 PM

    Craig Zheng's Avatar

    Hi,

    Can you let us know the URL where you were trying to comment, and the browser you're using? We'll try to find the problem and fix it right away.

    Thanks!

  2. 2 Posted by Camile on 23 Sep, 2011 07:14 PM

    Camile's Avatar

    Hey Craig,

    The comments button I used is no longer there, but I see that the comment appeared five times under the new Portuguese translation. I will have to fix that. I guess the problem is solved!

    Thanks for attending to this matter!
    Camille

  3. 3 Posted by Camille on 23 Sep, 2011 07:15 PM

    Camille's Avatar

    Actually...is there anyway to delete those superfluous comments?
    http://www.universalsubtitles.org/en/videos/YkwgVDEZTA0g/pt/167765/...

  4. Support Staff 4 Posted by m.shamraeva on 18 Nov, 2011 08:48 AM

    m.shamraeva's Avatar

    Sorry, I'm afraid this cannot be done. We apologize for the inconvenience.

    Best regards,

    Margarita Shamraeva
    QA Analyst
    UniversalSubtitles team

  5. m.shamraeva closed this discussion on 18 Nov, 2011 08:48 AM.

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